Is to Provide good quality, sustainable accommodation which is safe and meets the varying needs of our customers, enabling them to lead as independent fulfilling life as possible, at all times respecting their choice and life style.
Yale’s Statement of Purpose
To provide safe, secure and desirable homes for the venerable people, to treat people with dignity and respect, to create an open, positive and inclusive atmosphere where individuals are listened to, we will endeavour to maximise independence within and inclusive atmosphere where individuals are listened to, we will endeavour to maximise independence within a settled, safe environment.
To be responsive to change. We will support people to develop their skills enabling them to live as independently as they can. Our ethos is to enable people to reach, achieve their optimum potential within a conducive setting.
Is that all Yale’s customers will regard Yale as their first-choice provider, for good quality housing. We asked our customers what values where important to them. We listened to our customers and these values underpin everything we do.
A more settled and less chaotic life style for our clients
Maximisation of income / improved access of welfare benefits
Access to specialist services and health care
Prevention of re-offending, reduced contact with criminal justice agencies also a reduction in anti-social behaviour.
Reduction in crisis driven hospital admissions and visits to accident and emergency departments improved social inclusion.